Pulse Grande Hotel, Putrajaya

I wish I could say I enjoyed my stay. Unfortunately, I didn’t.

I was prepared that the place wouldn’t be as gah as it would have been before the pandemic, but I wasn’t prepared for what ensued. The only commendable thing about the whole experience was the staff. The communication skills were superb, but the service and the facilities/layout, whatever you call it, are slowly going down the drain. It would be pretty sad for all these young skilled staff to go just because the place is unable to serve as an exclusive abode for travellers.

So, what could be improved?

Check-in ritual

Taking into account that the lady could be new, I just feel that there is certain information that must be conveyed automatically to the guest. Which should be included as part of the training if you are to man the check-in counter. Such as the WIFI password, breakfast time, breakfast area and highlights of the hotel such as access to the garden park, pool, and directions to the kids club room. I felt that the lady failed to recognize that I actually booked extra service from the hotel which included the birthday room decor and kids package. It would be helpful to advise guests early regarding payment and such activities.

The rooms

My room is on the ground floor because I chose the garden view. Plus point is that it is near the breakfast cafe. The minus points are that you will be walking through the hallway that has public toilets. If they are cleaned regularly, they will not smell. Otherwise, merasalah kau bau hancing sepanjang jalan menapak ke bilik. You could also feel this damp, musty feeling as you walk through the hallway and also as I entered our room. Macam bilik yang tak pernah dapat cahaya matahari sort of thing. Lembap semacam. It is honestly very uncomfortable. The room lighting is also so malap with the switches macam haywire. Like, OMG.. porque? porque?

Not only that, my room is directly beside an open hall area where activities are held. So, be prepared to have people standing outside your hotel room door during the day. It’s like dah kenapa ko bersidai tepi pintu aku.

I was also very disappointed with the gifts that my kids get from the extra room package thing. I mean, how is a puzzle that has a tank at a dataran picture spells out cute for kids? Even if you give a standard, white embroidered towel with cute animals or flowers, the type that they can bring to the pool pun budak akan suka. But puzzle? Who’s great idea is that?

Thankfully, the birthday room decor was ACCEPTABLE although I was like, why is the Happy Birthday balloon decor in black? What happened to happier colours? I would suggest the fruits to be cut up though. Guest bukannya bawak pisau nak potong epal, oren bagai untuk kongsi dengan semua. Please don’t say something like, boleh gigit kan epal tu.. haih.. hempuk jugak lah.

Husband’s 37th birthday – yep, he is younger than me

Housekeeping

As of most 4 or 5 star hotels, you wouldn’t see a water dispenser anywhere. Hence, you would depend on the complimentary mineral water and kettle in the room for drinks. Can you imagine the horror when you realize that in the room tetiba no remote control for the TV, no kettle and there is only ONE cup to drink your hot beverage. Itu pun, bila tengok supplies tu macam, kau ikhlas ke nak terima aku as guest ni? Seriouslah.. I have never been so pissed. So we called room services and had these problems sorted out.

sedihnya housekeeping macam ni

Room service

Room service is supposed to be convenient. People order room service because they do not want the hassle to leave the room to eat. They are willing to pay extra just so they could attend to their matters in the room while having a nice, hot meal. This hotel does not have the usual hard copy menu in the room. Instead, we have to scan a QR code. Only, they did not tell where the QR code is. Jenuhlah aku mencari dlm laci, at the check in card and all for this QR code. Only later did they say they will send the QR code to the room and to call 0 to place an order.

Eh.

Might as well you give me the physical menu and take my order at the door, kan? Tapi takpe.. I will take that QR code, call O and place the order before 930pm. Now, a wait of 30 to 40 mins to me is acceptable but to wait for nearly an hour – is just ridiculous. Lebih me-ridiculouskan is that the staff said they are still busy with the buffet. Well lady, I don’t give a shit. I have kids who is having trouble to stay awake but hungry at the same time.

The food finally came. My initial order was a set of chicken briyani, honey bbq club sandwich, tomato arabiatta from the kids menu, 2 cans of Sprite and 2 additional bottled mineral water. They did not provide me with the mineral water, reason being, there’s already water in the room (masalahnya aku nak extra, and I am paying for it, part mana yg tak faham tu?) My problem with the meal was the spaghetti. They should put a chilli picture next to the menu to indicate the level of spiciness. Since it was under the kids menu, mestilah kita tak expect it wouldn’t be THAT spicy kan? Well no, it was damn spicy. Thankfully, the briyani saved the day.

Final verdict

This hotel has a really nice location. The garden park is wonderful. Cuma tuhlah.

I can imagine it’s majestic reputation at one point in time. I believe it could be what it was once again with time and a bit of improvement to the facility and service. You’ve already got the people. Until it buckles up, I have to say, it is not an option for my hotel stay in the future.

We checked in at 8pm, after hadap terrible traffic on the highway for hours, and I had imagined a night where everything is in place. I imagined a night where I could take my hot shower, hair in a turban, sipping hot coffee at the desk while eating my hot meal and watching TV. I’d imagined the kids be sleeping restfully after the meal while my husband and I have a chat. But no, it did not happen. Room service was so lambat that the kids were already asleep.

ntah berapa kali aku angkat tepon, call for this, call for that.. haih.. stress sangat. I am not paying for 280 per night taw.

I am paying RM360/night with an additional RM120 for decor (&cake) and RM125 for room service meals. Can you sense the disappointment?

In short, don’t waste your money here until you read a better review this year.

Le-Venue Hotel, Bangi Avenue

I don’t know how Mr Husband finds these cool hotels but so far his choices for bookings are not disappointing. This hotel is new. It would be popular in the new future as it has a nice exterior with eating hubs sprouting nearby. You take away the hot Malaysian weather, it looked like a place overseas in photographs.

Website: Le-venue hotel

The interior is so Instagram-mable

Our room has two double beds, and the usual mini fridge with complimentary beverages. There’s a hot shower with nice smelling bath gels. I think the restaurant has yet to be open so we had our breakfast outside. There’s a nearby Mamak but since it’s Eid, the joint is closed. So we had Mcdonald’s instead.

Bangi Wonderland, the theme park is within walking distance. So is Tesco/Lotus. And when you have Lotus, that means you have every other shop under its roof too like a Mr Diy or Guardian, at least. I would definitely book this hotel again in the future if it is still around. Not quite sure how many stars this hotel is but it sure looks like an easy 4 to 5 star to me.

I am in the middle of editing my Eid videos for Youtube – it will be kind of the 14th episode for Season 4 of my life on the channel. This means I am still hovering over episode 13. I had to reshoot my videos for ep13 because the film came out dark. Like a Batman movie and no amount of Brightness setting could fix it.

Ramadhan Staycation at Tan’yaa Hotel

My sister invited the BSP & Melaka clan to join them for Iftar the last 2 weeks. l was looking forward to it because I know that my BIL always cooks the best meals. This time, Mr Husband booked a room at Tan’yaa Hotel in Cyberjaya. It was a one-bedroom suite with a mini living area, office area, kitchen and fridge. Most importantly, there is a microwave that could heat food for Sahur.

We departed from our house at 600pm and stopped by McDonalds near the Ayer Keroh highway. Husband ordered some the new beef foldover for Iftar. Mine has garlic sauce in it – never felt healthier. We performed Jamak prayers once we reached the hotel. The hotel is very near to the DPulze Shopping Centre in Cyberjaya if you’re keen to stretch your legs there and do a bit of 10,000 langkah.

I captured some parts of the room’s interior in this short Youtube video. I think for future room tours, I need to make it longer. Macam tak puas kan tengok..

I brought some instant noodles, oats and bread for our 1st day of Sahur. On the 2nd morning, we ate the leftovers we tapau from the iftar at my sister’s house. The hotel provides in room services for Sahur as well but we thought the price was kinda steep for the amount of food they prepare.

Iftar at my sister’s house was great of course. I cannot wait for Raya!!

Mini Langkawi

At this time of the year, Malaysia is slowly heading towards the endemic phase. This means HCW will be having a headache in the few weeks to come because procedures will change on short notice. This Langkawi trip was planned to coincide with the last week of the school holidays and also after I have submitted my assignments for this semester. I thought it’ll be a good short break until I am at it again for the exams in April.

Langkawi Wildlife Park is probably the only tourist attraction that we enjoy going to from time to time. This is our 3rd visit after the ones in 2018 and 2020. They have removed the virtual thing (thank goodness) and I think the place could do with a better cafe interior. Put some fish or something in the cafe’s main area. Make the place smell of coffee and pastries or whatever that is suitable for the area. With smell, people will come even though they are not hungry.

This is the 2nd part of the Langkawi trip. I think I understand now why Youtubers could churn a lot of videos in a week. It’s because there are lots of footage. They record a lot of content. I find it is easier to edit these videos because I had a lot of clips to put together.

Ramadhan is in April. There are various activities planned for the month. May is Eid and also my husband’s birthday. Maybe another staycation trip during that time.

The concept hotel

We went for a budget trip to Langkawi last weekend. Together with my in-laws. A nice and easy trip where there is no rush to commit to an itinerary. Mr Husband booked 2 rooms at The concept hotel. Ours had 2 king size beds in it. My in-laws had a twin single bedroom. It was spacious enough for us. The hotel also had other plus points

  • Hot shower.
  • A water dispensing machine in the hallway
  • Functioning air conditioner
  • A swimming pool but we didn’t have the energy to check it out
  • Fantastic location – numerous places to eat nearby at walking distance
  • Freebies from the cafe next door

Definitely, a recommended place to stay!

We didn’t visit the cable cars and aquaria this year. But we did try something new this time – Nasi Dagang Pak Malau. That is also a recommended place to try. The dishes are quite pricey, nasib baiklah sedap.

I managed to create a somewhat silent vlog out of this trip, divided into 2 parts. Part 2 will be published on Wednesday on Youtube. Here is Part 1.