GMH could certainly improve their kitchen services. It was odious.

I booked the hotel at least a few months in advance through Agoda.com. It was a 4D3N stay and cost me a total of RM862.72 including tax and fee. My superior Room came with WIFI and breakfast. There was a bathtub, a mini fridge, an in-room iron and board, a TV and most importantly a great view. There’s also a swimming pool in the lobby but I did not check it out. If you plan to enjoy the city, this hotel is definitely in a good location.

It is near to great places to eat. My favourites are Bing and Topspot. Now I have a new one, IG Ais Kacang. Other places worth mentioning are Ayam Penyet RJ, SCR and Chicken Hartz. There are also little pubs nearby and non-halal options that visitors might enjoy. In fact, GMH is very near to Meritin Hotel, another place I have stayed at before.

I had a nice walk at night from my hotel to the Darul Hana Bridge as The Waterfront is so beautiful with the lights. I noticed no more food vendors there since the last time I came to Kuching with the family. I am pretty sure I put in at least 12K steps for the day.

Back to my disappointment with the kitchen services.

I had free breakfast with the package. While it is understandable that sometimes the buffet is crowded in the morning, the least that the floor manager could do is assess and assist accordingly. That means not only getting the number of pax per room at the front door but also checking inside whether there are seats available. There were so many guests walking around the already small cafe not only to find a table but also to fight over the last piece of waffle and such. It got a little too unpleasant during our 2nd breakfast morning as we realised that now, instead of having course participants as the crowd, families with children were also checking in. I honestly do not have a problem with that because I know when you have children, breakfast takes longer. So, I asked one of the servicemen if it was OK to bring our breakfast outside, and he said it was OK. However, there was no effort on his side to help us set up our table. My brother and I ended up making ourselves comfortable by arranging our table and cutleries with the last 4 forks available. We also switched on our own portable air conditioner.

Not only that but their Laksa Sarawak and Kolok Mee stations also had a system where you need to place your order first. I mean it is fine if the chef remembers who ordered what. The thing is he didn’t. He was relying strictly on the fact that the guest would lose hope in waiting and he’d just pass the bowl to someone he thinks ordered the dish. Thankfully on my first breakfast morning, I was sitting just beside this station and I got to check with the chef if my Kolok Mee had been attended to or otherwise. My verdict of the Kolok Mee? Neh.. find something better outside.

I also ordered room service. I requested for my rib-eye to be a medium rare. Unfortunately, when it came, it was well done. I could still accept that but what irritated me was that it was as tough as rubber and I had difficulty chewing. I felt my RM70++ was not justified and of such poor quality service for a hotel of high ratings. Something is definitely wrong with their kitchen.

Apart from that particular downside, everything else was great.