Pulse Grande Hotel, Putrajaya

I wish I could say I enjoyed my stay. Unfortunately, I didn’t.

I was prepared that the place wouldn’t be as gah as it would have been before the pandemic, but I wasn’t prepared for what ensued. The only commendable thing about the whole experience was the staff. The communication skills were superb, but the service and the facilities/layout, whatever you call it, are slowly going down the drain. It would be pretty sad for all these young skilled staff to go just because the place is unable to serve as an exclusive abode for travellers.

So, what could be improved?

Check-in ritual

Taking into account that the lady could be new, I just feel that there is certain information that must be conveyed automatically to the guest. Which should be included as part of the training if you are to man the check-in counter. Such as the WIFI password, breakfast time, breakfast area and highlights of the hotel such as access to the garden park, pool, and directions to the kids club room. I felt that the lady failed to recognize that I actually booked extra service from the hotel which included the birthday room decor and kids package. It would be helpful to advise guests early regarding payment and such activities.

The rooms

My room is on the ground floor because I chose the garden view. Plus point is that it is near the breakfast cafe. The minus points are that you will be walking through the hallway that has public toilets. If they are cleaned regularly, they will not smell. Otherwise, merasalah kau bau hancing sepanjang jalan menapak ke bilik. You could also feel this damp, musty feeling as you walk through the hallway and also as I entered our room. Macam bilik yang tak pernah dapat cahaya matahari sort of thing. Lembap semacam. It is honestly very uncomfortable. The room lighting is also so malap with the switches macam haywire. Like, OMG.. porque? porque?

Not only that, my room is directly beside an open hall area where activities are held. So, be prepared to have people standing outside your hotel room door during the day. It’s like dah kenapa ko bersidai tepi pintu aku.

I was also very disappointed with the gifts that my kids get from the extra room package thing. I mean, how is a puzzle that has a tank at a dataran picture spells out cute for kids? Even if you give a standard, white embroidered towel with cute animals or flowers, the type that they can bring to the pool pun budak akan suka. But puzzle? Who’s great idea is that?

Thankfully, the birthday room decor was ACCEPTABLE although I was like, why is the Happy Birthday balloon decor in black? What happened to happier colours? I would suggest the fruits to be cut up though. Guest bukannya bawak pisau nak potong epal, oren bagai untuk kongsi dengan semua. Please don’t say something like, boleh gigit kan epal tu.. haih.. hempuk jugak lah.

Husband’s 37th birthday – yep, he is younger than me

Housekeeping

As of most 4 or 5 star hotels, you wouldn’t see a water dispenser anywhere. Hence, you would depend on the complimentary mineral water and kettle in the room for drinks. Can you imagine the horror when you realize that in the room tetiba no remote control for the TV, no kettle and there is only ONE cup to drink your hot beverage. Itu pun, bila tengok supplies tu macam, kau ikhlas ke nak terima aku as guest ni? Seriouslah.. I have never been so pissed. So we called room services and had these problems sorted out.

sedihnya housekeeping macam ni

Room service

Room service is supposed to be convenient. People order room service because they do not want the hassle to leave the room to eat. They are willing to pay extra just so they could attend to their matters in the room while having a nice, hot meal. This hotel does not have the usual hard copy menu in the room. Instead, we have to scan a QR code. Only, they did not tell where the QR code is. Jenuhlah aku mencari dlm laci, at the check in card and all for this QR code. Only later did they say they will send the QR code to the room and to call 0 to place an order.

Eh.

Might as well you give me the physical menu and take my order at the door, kan? Tapi takpe.. I will take that QR code, call O and place the order before 930pm. Now, a wait of 30 to 40 mins to me is acceptable but to wait for nearly an hour – is just ridiculous. Lebih me-ridiculouskan is that the staff said they are still busy with the buffet. Well lady, I don’t give a shit. I have kids who is having trouble to stay awake but hungry at the same time.

The food finally came. My initial order was a set of chicken briyani, honey bbq club sandwich, tomato arabiatta from the kids menu, 2 cans of Sprite and 2 additional bottled mineral water. They did not provide me with the mineral water, reason being, there’s already water in the room (masalahnya aku nak extra, and I am paying for it, part mana yg tak faham tu?) My problem with the meal was the spaghetti. They should put a chilli picture next to the menu to indicate the level of spiciness. Since it was under the kids menu, mestilah kita tak expect it wouldn’t be THAT spicy kan? Well no, it was damn spicy. Thankfully, the briyani saved the day.

Final verdict

This hotel has a really nice location. The garden park is wonderful. Cuma tuhlah.

I can imagine it’s majestic reputation at one point in time. I believe it could be what it was once again with time and a bit of improvement to the facility and service. You’ve already got the people. Until it buckles up, I have to say, it is not an option for my hotel stay in the future.

We checked in at 8pm, after hadap terrible traffic on the highway for hours, and I had imagined a night where everything is in place. I imagined a night where I could take my hot shower, hair in a turban, sipping hot coffee at the desk while eating my hot meal and watching TV. I’d imagined the kids be sleeping restfully after the meal while my husband and I have a chat. But no, it did not happen. Room service was so lambat that the kids were already asleep.

ntah berapa kali aku angkat tepon, call for this, call for that.. haih.. stress sangat. I am not paying for 280 per night taw.

I am paying RM360/night with an additional RM120 for decor (&cake) and RM125 for room service meals. Can you sense the disappointment?

In short, don’t waste your money here until you read a better review this year.

Le-Venue Hotel, Bangi Avenue

I don’t know how Mr Husband finds these cool hotels but so far his choices for bookings are not disappointing. This hotel is new. It would be popular in the new future as it has a nice exterior with eating hubs sprouting nearby. You take away the hot Malaysian weather, it looked like a place overseas in photographs.

Website: Le-venue hotel

The interior is so Instagram-mable

Our room has two double beds, and the usual mini fridge with complimentary beverages. There’s a hot shower with nice smelling bath gels. I think the restaurant has yet to be open so we had our breakfast outside. There’s a nearby Mamak but since it’s Eid, the joint is closed. So we had Mcdonald’s instead.

Bangi Wonderland, the theme park is within walking distance. So is Tesco/Lotus. And when you have Lotus, that means you have every other shop under its roof too like a Mr Diy or Guardian, at least. I would definitely book this hotel again in the future if it is still around. Not quite sure how many stars this hotel is but it sure looks like an easy 4 to 5 star to me.

I am in the middle of editing my Eid videos for Youtube – it will be kind of the 14th episode for Season 4 of my life on the channel. This means I am still hovering over episode 13. I had to reshoot my videos for ep13 because the film came out dark. Like a Batman movie and no amount of Brightness setting could fix it.

A one night stay at Dorsett Putrajaya

I love staycations. Especially when we landed on a bargain for a hotel room or an experience. Last weekend, it was my moms 60th birthday. After the feast I decided to check into DORSETT PUTRAJAYA hotel overnight based on its location near Masjid Besi and the Food Truck Area in Putrajaya.

Hotel parking was adequate. FREE of course. Reception was friendly. Room was spacious. Breakfast was a delight. I love how they give you mug options for your coffee. Cause mom’s ain’t gonna have enough of caffeine in those eeenny meeeenyyy white cuppas. Ee’s breakfast rate was RM25.

I booked a Deluxe Room with balcony for a night through Agoda.com and it was RM210.00 including service tax and fee. My room comes with a nice view, free WIFI, complimentary breakfast for 2, coffee. tea and 2 bottles of drinking water. There is an in room iron with board, hairdryer, bath robes with slippers and alhamdulilah a prayer mat. It’s those little touches that make your stay wonderful.

The bathroom had no bath tub but it was fine. The toiletries were cute. I had to try the shampoo and conditioner. It smelt like Lemongrass.

The hotel has an infinity swimming pool and gym on the top floor. The pool is open from 7AM to 7PM whilst the gym is open for 24 hours. The hotel was initially conjoined with a shopping mall but we noticed that only the main supermarket and a few eateries are open. I am not quite sure what happened to the rest of the business premises. The mall looked haunted. Such a waste of space and facilities. I really hope that Waterfront Hotel in Kuching would not suffer from a similar fate.

The scene outside at the balcony in the night was really really beautiful. I could stare at the mosque all night. We had dinner at the food truck area. The options were alright and they had a sitting area too for you to eat your meals. It’s like an open air foodcourt cuma yg berjualnya guna truck. We had western food – spaghetti aglio olio and carbonara with iced milk tea.

 

I would book a room here again if I had any business going on in Putrajaya. The location is calm. There is not much traffic for a weekend staycation. You could even get involved in healthy activities like walking or cycling.

Upon completion of my stay here, I received an automated email saying that I am now a member of Dorsett Loyalty Rewards programme. This entitles me to exclusive member benefits etc. Will explore on that later.

Krabi 2018 : Timber House Ao Nang

Previously, we stayed at Ananta Burin Resort (2014) and Ibis Styles Hotel (2016) for our Krabi getaway. this year we tried Timber House Ao Nang. 

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Timber House is a 3 star family friendly resort with commendable facilities and staff. It is walking distance to the beach and most importantly, near Halal eateries for Muslim tourists.

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Things we loved about the place;

  1. The Room – we booked a family room which has 1 King Size bed and 1 single bed. Each unit has a private terrace complete with chairs and a table that overlooks the pool (in most places). I wished I had brought my HoboMinci for it would be an ideal place to do some journaling. Each room has the basic amenities like the fridge, hot shower, room and pool towels, daily complimentary bottled water and beverages, a kettle, a microwave (bonus!) and basic toiletries although I would recommend you bring your own shower gel.
  2. The pool – kids loved it especially when the management left a floating alligator in the pool for the kids to enjoy swimming. Pool opens from 7AM – 7PM.           wp-1535267001793..jpg
  3. The FREE BREAKFAST package – there were online reviews from fellow visitors that did not enjoy the choices. We personally think that it was alright for a 3 star hotel. Although the spread was not fully HALAL, there are safe options like the vegetarian fried noodle, the bread and HALAL butter, the fresh fruits, juices, lovely coffee from the machine. I had my fix of mocha and cappuccino almost every morning.
  4. The mini playground – the entrance is at the car park. The kids enjoyed playing the swing and the slide        wp-1535266900385..jpg
  5. Walking distance to the many places to eat – the HALAL pancakes, ice cream and hot meals are just around the corner. Take the turn up the hill towards 7 Eleven and voila, its like a Muslim street up there. It’s different from the street near the mosque but the options are just as varied and great.

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The resort did say we have access to FREE WIFi but I find the connection to be awful. So I resorted to my very own DIGI Roaming Package. It’s an RM25 package which has a 4GB Internet + 60 mins call for 3 days. Interestingly I could still settle my bills online and receive my TAC number for my transactions in Krabi.

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Would I stay here again? Yes. I think we paid for our rooms for less than RM 120 per night. And it was for 3 nights. Of course it would depend on certain variables like the season, the deals available and the number of people joining the trip. Still, it was a nice stay.