It’s been a while since the air conditioning in one of my favourite rooms has been malfunctioning. The air is warm instead of cold. I enquired about a certain aircon servicing company the other day for a service on a Sunday – the one with good reviews – but they were closed. I respected that. Hence, I made another enquiry on a weekday and they accommodated the problem. However, the one I was in contact with – did ask if it was OK if they did it on a Friday afternoon instead of a Thursday. Since I did not want to make it an inconvenience for them. I obliged. On the notion that, “Kita mudahkan urusan orang, Allah mudahkan urusan kita”.

During the day itself, it was OK. The team was punctual and did their tasks swiftly. I even left them glowing reviews for their services. I had 4 airconditioners to be done – 3 for normal servicing and 1 with a major servicing. Might as well make their visit worthwhile.

A problem entailed afterwards. The air conditioner with the overhaul service had its lights blinking which is abnormal. It never does that before. I WA the contact person for aftersales enquiry and he/she kind of made a promise that he/she would personally come over the same day to have a look and get it sorted.

I WAITED AND WAITED AND WAITED WITH MANY AGITATIONS FOR THE WHOLE DAY BECAUSE I WAS UNSURE AT WHAT TIME THIS PERSON WILL TURN UP. I WAS ALSO IN THE MIDDLE OF DOING MY ASSIGNMENTS!

I sent this person a few WA messages afterwards to confirm whether he/she is coming. The person apologized and wanted to reschedule on Monday.

WHAT THE HELL, NO!! WHAT? NOW I HAVE TO ALWAYS SCHEDULE MY TIME AROUND YOURS IZZIT? YOU INGAT I FREE SANGAT KE?

Obviously, that was a monologue. I replied that I would be busy for the whole week (which I was because I was on call!) and that I would arrange another time. Perhaps out of guilt, this person then offered to have one of the staff to have a look at it after Maghrib’s prayers. That is to me, satu lagi kerja gila. Dah kenapa nak dtg rumah orang masa Maghrib.. kita bukan ada kenduri ke aper… I replied with a firm, NO.

And now I still have a malfunctioning air conditioner which is driving me nuts because it disrupts my ‘perfect life’ – my perfect home structure and all.